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Coastal Computer Consulting offers Remote Support Services for both Business and Residential clients. It doesn't matter how big or small your issue is. As long as your computer can connect to the internet - we will take care of your problems.
Our Remote Support Services will allow us to diagnose your system problems. Additionally, we can:
- Check for spyware and viruses (and then remove them)
- Install software updates (Microsoft, Intuit, Sage, Adobe, etc)
- Install software to add a layer of security to your machine(s)
- Configure Wireless Access Points
- Secure Wireless Networks
- Create a backup of your machine(s)
- Maximize Performance and Speed
- And much more...
We pride ourselves in our unparalleled Remote Support Services. Not only will you get to work with a company that employs only Mid-level or Senior Computer Consultants, some of which have more than 15 years of experience. This ensures that you will get the highest level of service the first time you call and that no consultant will be learning what to do while they work on your machine, because they already know.
Coastal Computer Consulting includes an unparalleled 7 days of system monitoring with ALL of our Remote Support Services. During our 7 days of monitoring, we will ensure that your problems are completely taken care of. This means that you receive the highest possible service in the entire industry.
When you compare our services with other remote support providers, you will notice that they will only diagnose or repair an issue for 30 minutes to 2 hours even though they advertise significantly more. We will diagnose, repair, AND monitor your system, which is just another layer of excellence that our customers have come to expect.
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